Distance changes many things. It should never compromise the quality of care your parents receive.
For families living abroad or managing life across multiple cities, caring for ageing parents often comes with constant uncertainty — missed appointments, emergency coordination, medication management, hospital logistics and the feeling of not being physically present when needed most.
MedX Platinum Eldercare is a private healthcare management programme designed to provide structured, continuous and compassionate healthcare support for your loved ones in India.
We combine medical coordination, preventive care, emergency support and personalised oversight into one dedicated healthcare ecosystem, ensuring your family is supported at every stage.
Families living abroad
NRIs and global families who want trusted healthcare oversight for parents in India.
Busy professionals managing healthcare remotely
Individuals balancing demanding schedules while coordinating healthcare for ageing parents.
Families proactive eldercare
Those who prefer preventive monitoring, regular follow-ups and structured health planning.
Elderly Patients with Chronic Health Conditions & Co-morbidity
Requiring rehabilitation, recurring hospital visits and structured ongoing care.
THE SUPPORT SYSTEM YOUR LOVED ONES DESERVE
Full care coordination
Home to Hospital to Home
- A dedicated Elder Care Manager handles everything
- Admissions, diagnostics and discharge planning managed
- Families receive timely, ongoing updates
- Emergency response support, 24/7
Proactive health monitoring
Structured oversight, no gaps
- Monthly wellbeing and medication adherence calls
- Scheduled doctor consultations and monitoring
- Quarterly at-home vital assessments
- Chronic disease tracking and preventive planning
Remote family support
One contact, everything handled
"Managing healthcare remotely is exhausting."
- One dedicated point of contact
- Fast-tracked medical access
- Insurance and claims coordination
- Home care, physio and rehab arranged seamlessly
Dignity & quality of life
Care beyond the clinical
Personalised Elder Transport and care Coordination
- Mobility and accompaniment support
- Wellness and rehabilitation coordination
- Nutrition and mental health consultations
Our Subscription
MedX Premium
ElderCare
Dedicated, comprehensive elder care management. Ideal for families seeking complete peace of mind with end-to-end healthcare oversight.
- A dedicated care manager assigned as the single point of contact
- Priority response time within 30 minutes
- Monthly wellbeing and medication adherence calls
- Regular health updates shared with family members
- Up to one teleconsultation every month (GP or specialist)
- Quarterly in-person doctor consultations at partner hospitals
- Fast-track appointments and priority hospital admissions
- Annual comprehensive health assessment coordination
- Genetic profiling access (pharmacogenomics & nutrigenomics)
- Chronic disease monitoring and tracking support
- Quarterly at-home vital check-ups by a doctor
- Remote wearable health monitoring coordination (on request)
- Complete hospital admission & discharge management
- Real-time updates during hospital visits and admissions
- Insurance and claims assistance with hospital teams
- Emergency hospitalization coordination
- Diagnostic and imaging coordination
- Prescription and medication tracking
- One physiotherapy session every quarter
- One nutrition consultation every quarter
- Annual mental health consultation
- Physiotherapy and rehabilitation coordination
- Private nursing and home care coordination
- Home doctor visit coordination (on request)
- Chauffeur hospital accompaniment – up to six visits annually
- Two complimentary ambulance services per year
- 24/7 emergency response and assistance
- Medicine delivery coordination
- Vaccination and booster facilitation
- Medical equipment rental coordination
- Personalised wellness program coordination (on request)
- IV therapy & wellness drip coordination (on request)
- Longevity & peptide protocol coordination (on request)
- International medical travel planning support when required